Privacy & Security

Thank you for visiting spotbilt.com, a website operated by Spot-bilt, a division of Saucony, Inc.  Your privacy is important to us. We understand that when you choose to provide us with information about yourself, you trust us to act responsibly. This policy explains how we collect information from you and how we use it.

What information does spotbilt.com collect?

When you purchase products from our website, we must collect your name, shipping address, billing address, telephone number, email address and credit card information so we can process your order. By providing us with the same information, you can register with us and create an account that will enable you to shop faster.

From time to time at spotbilt.com, you may be invited to enter contests or sweepstakes, request product information and communications, or participate in other website promotions. The personally identifiable information that may be collected may include your name, mailing address, email address, age, and/ or information about your interests in and use of various products, programs and services.

We also collect certain non-personally identifiable information when you visit our web pages such as the type of browser you are using, the type of operating system you are using, and the domain name of your Internet service provider.

How does spotbilt.com use the information?

For orders you place, we use the information we collect to process your order and to send you email messages to confirm or update you on your order.

We may use the information you provided to respond to your inquiries about our products, offerings, and services, and if you chose, to offer you other products, programs or services we think you will find valuable. However, you are always able to indicate that you do not wish to receive such information.

We sometimes use this information to communicate with you, such as to notify you when you have won one of our contests or respond to your customer service inquires or when we make changes to our web site or to fulfill a request by you for information about a product or store location.

We sometimes use the non-personally identifiable information that we collect to improve the design and content of our site. We also may use this information in the aggregate to analyze site usage, as well as to improve our business.
In order to better serve you, we may combine information you provide to us online with other information from spotbilt.com sources or business partners or information that is publicly available.

We may also store and disclose personal information as allowed or required by applicable law, including making disclosures that are necessary or advisable to: (a) protect the rights, safety or property of users of our web site, the public, or spotbilt.com; and (b) conform to legal or regulatory requirements.

Does spotbilt.com share your information with outside parties?

We do not sell or rent personally identifiable information that visitors voluntarily provide to us. For the purpose of operating our business, we may transfer information to our service providers who use the information exclusively to conduct spotbilt.com business. For example, these service providers may administer our credit card processing or run an on-line promotion. Our service providers will use your information only to perform their services with us.

We may provide your information to our parent company, The Stride Rite Corporation, and its wholly-owned companies and affiliates. We may also provide the information collected to other parties in a non-personally identifiable, aggregate form for reporting, marketing, or other uses.

Does spotbilt.com use cookies?

Yes. "Cookies" are bits of electronic information stored by your web browser on your computer. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information.

Cookies allow you to place an order on our website and allow us to enhance your experience on  spotbilt.com. We also use cookies to help make our site better by showing how and when you use the site.

Most web browsers automatically accept cookies, but you can usually change your browser to prevent that if you would rather not store the information for future use. However, some areas of spotbilt.com will not function properly if you do so.

Special Note to Parents And Children

This is a general audience site. Spotbilt.com privacy policies meet or exceed the requirements of the Children's Online Protection Act of 1998. We do not knowingly collect or solicit personally identifiable information from children under 13 years of age. If we discover that we have received any personally identifiable information from a child under 13 in violation of this policy, we will delete that information immediately. If you believe we have information from anyone less than 13 years of age, please contact us at 800-305-8197.

Unless otherwise disclosed during collection, we do not provide any personally identifying information, regardless of its source, to any third-party for any purpose whatsoever.

Children - Before sending any information about yourself over the Internet to us or anyone else, be sure to ask your parents for permission.

Parents - spotbilt.com recommends that parents to take an active role in their children's use of the Internet. We encourage you to talk to your children about safe and responsible use of their personal information while using the Internet.

Third Party Links

We may choose various third party web sites to link to either from our own site or by providing the link in emails we send you. However, even if the third party is a partner or affiliated with us, we have no control over these linked sites that have separate privacy and data collection practices, independent of  spotbilt.com. We have no responsibility or liability for these independent policies or actions and are not responsible for the privacy practices or the content of such web sites. These linked sites are only for your convenience and you therefore access them at your own risk.

Security Statement

Maintaining the confidentiality of your personal information is important to spotbilt.com. All payment information including credit card related data is considered and treated as confidential information. We utilize Secure Server Software (SSL) to encrypt all payment information, including names, addresses, credit card numbers, so that it can not be read as the information travels through the internet. SSL is considered to be among the most secure ways to do business through the internet. When SSL is active, it will display (depending on your software) a closed lock or an unbroken key, letting you know that the information you input will be secure.

Consent and Changes to the Privacy Policy

By using spotbilt.com, you agree to let us collect the information described in this Privacy Policy. Spot-bilt reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued use of the site following the posting of changes to these terms will mean you accept those changes.

For question or concerns, please call us at 800-305-8197.